The Impact of the Great Resignation

I’m sure you’re all familiar by now with the great resignation. That’s right, nobody around to work.

Over 45.7 million people voluntarily left their job between January and December of last year alone. That has widespread effects on all companies, our insurance companies included.

Now being an independent agency we only work for our clients not the carriers.

Every carrier has thousands of employees and offices in many states. They, like most companies, were set up for a in-office operation and were not prepared to send all of these people home to work during the pandemic.

This has lead to longer hold times, longer underwriting times ….less than stellar customer experience and don’t get me started on the roadside assistance or lack of drivers. 

Why are we discussing this?

Because there has been less than stellar service and other problems with (all carriers) I’m not naming any specifically but all of them in regards to the way things are getting handled for our clients… and it has led to frustration.  We just want to make it clear we’re always going to do all that we can for our clients regardless if we hit some turbulence from time to time. The biggest problem is it takes thousands of people to work for these carriers and in every business right now there is a mass shortage of people willing to work. 

We will do any and all things we can to make everything as smoothly as possible. We have heard your frustration and always encourage feedback of any kind. We are here for you and our commitment is unwavering. 

We appreciate you putting your trust in us to protect what you value most. 

Sherry BermanSherry Berman
17:55 08 Dec 22
We just moved over to e3 with Chris Stone, 1 1/2 years ago. Our house flooded during snowmeggedon in Texas last February. The insurance companies were overwhelmed with phone calls from Texas. Our insurance company was not responding to us on a timely basis, and because of the supply chain shortage, we knew we needed to act quickly. Chris knew who to talk to at our insurance company, and was a total advocate for us and made sure that our needs were being taken care of. Our last insurance agent was the advocate for the insurance company, not us. Chris knows the business inside out. He guided us along the process of what to do. e3 represents many different insurance companies, which gives Chris the ability to guide you into the best policy that meets your needs. He explains the insurance lingo in layman terms, and makes sure that you and your family are protected. My husband and I totally trust Chris to give us the best policy with in our budget.
Andy BermanAndy Berman
21:56 07 Dec 22
e3 Insurance and Chris Stone are simply the best!! After experiencing a flood in our house and a total redo necessary, Chris made the experience completely seamless!! There simply is no one better!!
Alex ThipkhosithkunAlex Thipkhosithkun
19:32 03 Nov 22
I can't say enough good things about Chris at e3 Insurance. He really is an expert in his field and was really helpful and thoughtful through my home and car insurance purchasing experience. But it doesn't stop there. Recently, I was facing a relatively stressful plumbing situation with my newly purchased house and after talking to Chris and putting me in contact with the right people, they had someone come out THAT afternoon-- Amazing!
Austin SandozAustin Sandoz
14:45 06 Oct 22
Chris was a client of mine for a long time. When I reached out to get a quote I was blown away. I found out my brand-new 2022 Jeep was severely underinsured and I had little to no protection for my assets.After comparing my old policy side by side with my new policy he was able to quadruple my coverage and protect my assets for LESS than what I was paying before. When it's done right, it's done right.
Sheryl KlousiaSheryl Klousia
14:29 06 Mar 22
Chris has been extremely helpful in finding us great policies for house and car insurance. He reviews our policy yearly to ensure we are getting the best rate and best coverage… and recommends changing when needed. We are very satisfied with his service… he has saved us so much over the 3 years that we have been with him ! So glad we found him. Our kids all use his services also !

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